Privacy Policy

1. Responsible for data processing

Sunset Oasis Ibiza, S.L.
Carrer de Cantabria, 48
07829 Ibiza, Balearic Islands
Spain
Email: info@sunsetoasisibiza.com
Phone: +34 722 262 026

2. What data do we collect?

We collect information that you voluntarily provide us, including:

Identification data: name, last name, date of birth
Contact details: email, phone number, address
Billing data: payment information, credit card number (processed securely)
Booking details: Dates of stay, Type of room, Special preferences
Browsing data: technical information about the device, IP address, browser type
Cookie data: language preferences and navigation settings

3. Purpose of the treatment

Your data will be used for:

Manage and confirm your accommodation reservations
Process payments and issue of invoices
Send confirmations and communications related to your stay
Improve our services and customer experience
Send you information about promotions, offers and news (with your consent)
Comply with legal and tax obligations
Resolve incidents and manage claims
contact you if necessary

4. LEGAL BASIS OF THE TREATMENT

The processing of your data is based on:

your explicit consent for specific purposes
the execution of the reservation contract
Compliance with legal and tax obligations
our legitimate interest in improving our services

5. Data recipients

Your data may be shared with:

Transaction payment and processing service providers
tax and administrative authorities when required by law
Cloud Hosting Service Providers
Travel Agencies and Associated Reserve Platforms
Authorized personnel of The Ibiza Oasis

6. Data preservation

We will keep your personal data for the time necessary to:

Maintain the contractual and service relationship
Comply with tax obligations (minimum 6 years)
resolve possible claims or disputes
as required by applicable legislation

Once the purpose is finished, the data will be deleted safely.

7. User rights

You have the right to:

Access your personal data
Request inaccurate data rectification
Request the deletion of your data (right to be forgotten)
object to the processing of your data
Request treatment limitation
Get your data portability
oppose automated decisions

To exercise any of these rights, send an email to info@sunsetoasisibiza.com with the subject "Privacy Rights" attaching a copy of your identity document.

8. Data security

We implement technical and organizational security measures to protect your data:

Transit Data Encryption (SSL/TLS)
Data encryption at rest
Role-based access control
Firewalls and intrusion detection systems
Regular security audits
Data protection training for staff

9. Cookies and tracking technologies

Our website uses cookies to:

Facilitate navigation and functionality of the site
Remember your language preferences
Analyze the use of the site (Google Analytics)
Improve user experience

You can set your browser to reject cookies. See the help of your browser for more information.

10. Links to third parties

Our website may contain links to external sites. We are not responsible for the privacy policies of these third parties. We encourage you to read your policies before providing personal information.

11. Changes in this policy

We reserve the right to update this Privacy Policy at any time. The changes will be effective immediately upon publication on our website. We recommend that you review this policy regularly.

12. Contact and claims

If you have questions about this Privacy Policy or would like to file a claim:

Email: info@sunsetoasisibiza.com
Phone: +34 722 262 026
Correo: Carrer de Cantàbria, 48, 07829 Ibiza

También puede presentar una reclamación ante la Autoridad de Protección de Datos de su jurisdicción:

Agencia Española de Protección de Datos (AEPD)
www.aepd.es

13. CONSENTIMIENTO

Al utilizar nuestro sitio web y proporcionar sus datos personales, usted consiente el tratamiento de sus datos de conformidad con esta política de privacidad.

Última actualización: Febrero 2026